When we announced the birth of our little boy- who arrived eight weeks early- and the fact that we'd be in the NICU for at least several weeks, our people were incredibly supportive. Friends and family immediately asked what they could do, what we needed, what they could bring.
And honestly, we had no idea.
This post contains affiliate links
I mean, my little guy is in a great hospital, and they really provide just about everything. I decided that I'd stay with our baby as much as possible, which was easy to do in our NICU. The rooms had couches that folded into a bed, there were showers and laundry facilities available for families, we got meal vouchers that allowed us to eat in the cafeteria... and of course, everything our baby could possibly need was provided as well.
But even though we had no idea what would be helpful, we did have several friends (and one very sweet former NICU mom who I actually didn't know at all) who gave us things that were amazing and made the journey so much easier.